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Report
Report a bug
Found something that is not working correctly? A report saying which page you were on and what you expected to happen is usually enough for us to reproduce it.
Severity scaleHow we triage
- CriticalCriticalthe platform is unusable
- HighHighcannot complete important tasks
- MediumMediumaffects your workflow
- LowLowminor inconvenience
- Worth including4 fieldspage, browser, device, steps to reproduce
Reports reach the engineers who maintain the platform directly.
Guidance
§ 01Tips for a good bug report
What makes a report we can act on straight away.
Include Your Environment
Tell us which browser, device, and operating system you're using.
Specify the Page
Let us know which page or section of the platform the bug occurs on.
Steps to Reproduce
Describe the exact steps that lead to the bug occurring.
Urgent
§ 02Need immediate help?
If the problem is blocking you right now, these routes are faster than the form above.
If the bug is blocking your work, contact our technical support team directly.